CUSTOMER FRIENDLY WARRANTY
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Mattress/Foundation: 20-Year Limited Warranty
YEAR 1 THROUGH YEAR 10 – FULL COVERAGE
During the first ten (10) years of this warranty, Simple-Pedic® will not charge purchaser to repair or replace purchaser’s mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are purchaser’s responsibility.
YEAR 11 THROUGH YEAR 20 – PRORATED COVERAGE
During years 11 through 20 of this warranty Simple-Pedic® will, at its option, repair the mattress at a handling cost to purchaser, or replace the mattress at a prorated charge to purchaser plus transportation costs. If Simple-Pedic® replaces the mattress, the prorated replacement charge purchaser pays will depend on when the mattress is replaced.
If the mattress is replaced during the eleventh year of this warranty, the prorated replacement charge purchaser pays will be fifty (50) percent of the original purchase price.
If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge purchaser pays will increase by five (5) percent for each subsequent year of the prorated period.
Simple-Pedic® mattresses are designed to work on a firm, solid-surface, non-spring foundation or adjustable bed base that is structurally capable of supporting the weight of purchaser’s Simple-Pedic® mattress and user(s). This warranty and other performance warranties are based on tests conducted on "sets" that consist of our mattresses and foundations/adjustable bed bases.
During the first ten (10) years of this warranty, Simple-Pedic® will not charge purchaser to repair or replace purchaser’s mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are purchaser’s responsibility.
YEAR 11 THROUGH YEAR 20 – PRORATED COVERAGE
During years 11 through 20 of this warranty Simple-Pedic® will, at its option, repair the mattress at a handling cost to purchaser, or replace the mattress at a prorated charge to purchaser plus transportation costs. If Simple-Pedic® replaces the mattress, the prorated replacement charge purchaser pays will depend on when the mattress is replaced.
If the mattress is replaced during the eleventh year of this warranty, the prorated replacement charge purchaser pays will be fifty (50) percent of the original purchase price.
If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge purchaser pays will increase by five (5) percent for each subsequent year of the prorated period.
Simple-Pedic® mattresses are designed to work on a firm, solid-surface, non-spring foundation or adjustable bed base that is structurally capable of supporting the weight of purchaser’s Simple-Pedic® mattress and user(s). This warranty and other performance warranties are based on tests conducted on "sets" that consist of our mattresses and foundations/adjustable bed bases.
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